Thank you for choosing Teen Trunks for your hydration needs. We are committed to delivering your products quickly and securely across India. Below, you’ll find our shipping policies to give you peace of mind during your shopping experience.
1. Shipping Locations
We proudly offer shipping to all locations within India, ensuring that no matter where you are, your Teen Trunks products will reach you.
2. Shipping Fees
We offer competitive shipping rates, calculated at checkout based on your delivery location and order weight.
Free Shipping:
Enjoy free standard shipping on all orders above ₹1000. For orders below this amount, shipping fees will be transparently displayed during checkout.
3. Processing Time
We aim to process and dispatch all orders within 1-2 business days. In rare cases of high demand or during special sales periods, processing may take up to 4-5 business days. You will receive a confirmation email or message on your WhatsApp number with tracking details once your order is shipped.
4. Shipping Methods & Delivery Times
Our delivery services ensure timely and reliable shipping across India. We partner with trusted courier companies for safe and efficient delivery.
- Standard Shipping: 3-5 business days for metro cities.
- Standard Shipping: 5-10 business days for non-metro and remote locations.
Please note that delivery times are estimates and can vary due to unforeseen circumstances such as weather conditions or public holidays. Rest assured, we’ll keep you informed every step of the way.
5. Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email or WhatsApp. You can monitor the delivery progress in real-time using this number. In case of any delays or issues, our customer support team is always here to assist you.
6. Safe & Secure Deliveries
We take great care in packaging our products to ensure they arrive in perfect condition. All shipments are packed securely and handled by experienced logistics partners to guarantee a smooth and damage-free delivery.
7. Lost or Delayed Shipments
While we strive for timely deliveries, there may be rare occasions when a shipment is delayed or lost. If your package hasn’t arrived within the expected delivery timeframe, please contact our support team at Support@teentrunks.in with your order details or Call us at +91-9266435592, and we will assist you in tracking it or issuing a replacement if necessary.
8. Order Modifications or Cancellations
We understand that sometimes plans change. If you need to modify or cancel your order, please contact us within 12 hours of placing it at Support@teentrunks.in with your order details or Call us at +91-9266435592. Once an order has been processed and dispatched, we may not be able to make changes.
9. Customer Satisfaction Guarantee
At Teen Trunks, your satisfaction is our priority. We work hard to ensure your orders are delivered on time, every time. If for any reason you are not fully satisfied with your purchase or delivery experience, our support team is here to resolve any concerns quickly and professionally.
